Privacy Policy

General Information
The manufacturer’s website, Clovin.pl, fully respects the right of Users to privacy. We take special care to protect your personal data and apply appropriate technological solutions to prevent interference with Users’ privacy by third parties.

By using the site clovin.pl, you accept the rules contained in the Privacy Policy located on this page. Clovin S.A., located at Zarzecze 14, 18-220 Czyżew, (KRS: 0000338658, NIP: 7221609039, REGON: 200305532) as the owner of clovin.pl reserves the right to make changes to the Privacy Policy. Any changes to the Privacy Policy will not affect the basic principle: we do not sell or provide personal or address data of Customers/Users of the website to third parties.

Who is the administrator of your personal data?
The administrator, i.e., the entity deciding how your personal data will be used, is CLOVIN S.A., Zarzecze 14, 18-220 Czyżew, NIP: 722-16-09-039 (hereinafter CLOVIN).

How can you contact us for more information about processing your personal data?
For personal data matters, please write to us:
e-mail address: odo@clovin.com.pl,
postal address: CLOVIN S.A. 18-220 Czyżew, ul. Zarzecze 14

Where did we get your data from and why do we process it?
Where did we get your data from and why do we process it

• • Recording and processing your messages

• • Enabling you to receive technical assistance related to your inquiry,

• • Handling the reports you send us (e.g., via the contact form) Additionally, the law requires us to process your data for tax and accounting purposes.

We also process your personal data for the purposes indicated below, based on the legally justified interest of the Administrator, which is:

• • monitoring your activity and all other users, including, for example, frequency of presence on the website, articles reviewed, etc.

• • contacting you, for purposes related to permitted marketing activities, through available communication channels, in particular, and with your consent – by e-mail and telephone;

• • conducting research and automated analyses including, among others, website functionality;

• • conducting automated marketing analyses (data profiling);

• • conducting statistical analyses;

• • storing data for archival purposes, and ensuring accountability (showing compliance with our legal obligations).

You can withdraw consent to personal data processing at any time in the same way you expressed it. We will process your personal data until you withdraw your consent.

Do you have to provide us with your personal data?
We require you to provide the following personal data, necessary for sending a message on the clovin.pl website:

• • First and Last name

• • Email address

• • Phone

• • Correspondence address

If for some reason you do not provide this personal data, unfortunately, you will not be able to send an inquiry on the clovin.pl website.

What are your rights towards the Administrator regarding processed data?
We guarantee the fulfillment of all your rights arising from the General Data Protection Regulation, i.e.:

• • information provided when collecting personal data,

• • information provided upon request – whether the data is processed, and other issues specified in Article 15 of the GDPR, including the right to data copies,

• • data correction;

• • to be forgotten;

• • restriction of processing;

• • data portability;

• • objection;

• • not to be subject to a decision based solely on automated processing (including profiling),

• • information on data protection violations.

You can use these rights when:

• • regarding the request for data correction: you notice that your data is incorrect or incomplete;

• • regarding the request for data deletion: your data will no longer be necessary for the purposes for which it was collected by the Administrator; you withdraw your consent to data processing; you object to the processing of your data; your data is processed unlawfully; data should be deleted to fulfill an obligation arising from a legal provision or data were collected in connection with the provision of electronic services offered to the child;

• • regarding the request for restriction of data processing: you notice that your data is incorrect – you can request the restriction of processing your data for a period allowing us to check the correctness of this data; your data is processed unlawfully, but you do not want it to be deleted; your data will no longer be needed for us, but they may be needed by you to defend or assert claims; or you object to data processing – until it is determined whether legally justified grounds on our side are superior to the basis of the objection;

• • regarding the request for data transfer: the processing of your data is carried out based on your consent or a contract concluded with you and when this processing is carried out automatically.

You have the right to file a complaint about the processing of your personal data by us to the supervisory authority, which is the General Inspector for Personal Data Protection (address: General Inspector for Personal Data Protection, ul. Stawki 2, 00-193 Warsaw).

In which situations can you object to the processing of your data?
You have the right to object to the processing of your personal data when:

• • the processing of your personal data is based on a legally justified interest or for statistical purposes, and the objection is justified by the particular situation in which you find yourself,

Remember that you can use the right of objection from May 25, 2018.

In what time frame will we fulfill your request?
We try to provide information without undue delay – as a rule, within a month of receiving the request. If necessary, we will extend this period by another two months due to the complex nature of the request or the number of requests. However, in each case, within a month of receiving the request, we will inform you about the actions taken and (where appropriate) about extending the deadline, indicating the reason for such a delay.

Who do we share your personal data with?
Your personal data is shared with entities supporting us in providing services, including in particular:

• • the entity providing hosting services for us

• • the entity providing SMS/Email messaging services for us

• • the entity providing marketing services for us

• • the entity providing technical administration of the website for us

Your data may also be shared with state authorities under the law

Subcontractors/processing entities
If we cooperate with entities that process personal data on our behalf, we only use the services of such processing entities that provide sufficient guarantees to implement appropriate technical and organizational measures so that the processing meets the requirements of the GDPR and protects the rights of the data subjects. We carefully check the entities to which we entrust the processing of your data. We conclude detailed contracts with them and also carry out periodic checks of the compliance of the processing operations with the content of such a contract and legal provisions.

How long do we store your personal data?
We store your personal data for the time indicated in this document for the purposes of:

• • responding to your inquiries, sent via the clovin.pl website,

• • statistical and archival purposes,

a maximum period of 6 months from the day we receive a message from you. We store this data to ensure the continuity of correspondence.

We store your personal data for marketing purposes for the period specified in the Regulations or until you object to such processing, depending on which of these events occurs first.
For accountability purposes, i.e., proving compliance with personal data processing regulations, we will store data for the period during which the Administrator is obligated to retain the data or documents containing them to document compliance with legal requirements and enable control of compliance by public authorities.

How we care for the processing of your data?
We regularly review and update our documentation to demonstrate compliance with the law according to the principle of accountability formulated in the GDPR, but also in the interest of the individuals whose data we process, we strive to incorporate market best practices into it.

Authorizations
We ensure that every person acting under our authority and having access to your personal data processes it only on our instruction, unless other requirements arise from EU law or the law of a member state.

Use of cookies
Cookies are collected solely for the purpose of collecting information to tailor sales to individual products, individual needs, and customer preferences. Cookies are stored by the web browser on the customer’s hard drive and do not serve directly to collect personal data. This means that the Customer can disable the handling of Cookies in their web browser, but this will limit the ability to use the Clovin Service.

We do not transfer your data to countries outside the European Economic Area.

Contact
CLOVIN S.A. ul. Zarzecze 14, 18-220 Czyżew. Email: clovin@clovin.com.pl
For additional questions regarding privacy protection, please contact odo@clovin.com.pl or by letter at the address CLOVIN S.A. ul. Zarzecze 14, 18-220 Czyżew

Comments

Suggested text: When site visitors leave comments, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if it is being used. The privacy policy of the Gravatar service is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

Suggested text: If you are a registered user and upload images to the site, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

Suggested text: If you leave a comment on our site, you may opt-in to save your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me,” your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other sites

Suggested text: Articles on this site may contain embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the same way as if the user has visited that website directly.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share data with

Suggested text: If you request a password reset, your IP address will be included in the message being sent.

How long we keep your data

Suggested text: If you leave a comment, the content and metadata are retained indefinitely. Thanks to this, we are able to recognize and approve subsequent comments automatically, without sending them to moderation each time.

For users that register on our website (if any), we also store the personal information they provide in their user profile. Each user can view, correct or delete their personal information at any time (except for the username, which cannot be changed). Site administrators can also view and modify this information.

What rights do you have to your data?

Suggested text: If you have a user account or have left comments on this site, you can request to receive an exported file of the personal data we hold about you, including any data you have provided. You can also request that we delete all your personal data in our possession. This does not apply to any data that we are obliged to keep for administrative, legal or security reasons.

Where will we send your data

Suggested text: Guest comments may be checked through an automated spam detection service.